1. Order Processing Times
- All orders are processed and dispatched within 1 to 2 business days (excluding weekends and Australian public holidays).
- Once your order is dispatched, you will receive an email containing your tracking details.
2. Domestic Shipping Options & Timeframes
We ship nationwide across Australia using reliable courier services:
- Standard Shipping: Delivered in 2 to 5 business days.
- Express Shipping: Delivered in 1 to 3 business days.
Note: Delivery times are estimates and may vary slightly during peak holiday periods or for remote regional addresses.
3. Order Tracking
You will receive a tracking link via email as soon as your parcel leaves our fulfilment warehouse. Please allow up to 24 hours for tracking status updates to register on the courier portal.
4. Shipping Address Accuracy
Please double-check your delivery address at checkout. The Shoe Spot is not responsible for missing orders or delays resulting from incorrect or incomplete addresses supplied by the buyer.